FAQs

When moving doors, they should be carefully lifted, not slid. Doors should be stored away from heat and direct sunlight in dry, well-ventilated areas and never subjected to extremes in humidity and temperature.

To minimise the risk of distortion by average temperature and humidity changes, doors must be flat-stacked off the ground on three or more equally spaced bearers and clear of debris and moisture. Spacers between glazed doors should be used to prevent glazing bead damage. All doors should also be covered to avoid light shading and dust damage.

In a double-leaf door, the active leaf is attached to the latching or locking mechanism. The latching mechanism engages with the passive leaf when the pair of leafs is closed.  When in service, the active leaf is the first of the pair to open and the last to close.

Spence Doors recommends either ply-faced or metal-clad doors for external doors.

To maintain warranty, Australian standards AS688 and AS1909 should be followed to ensure sufficient overhead protection is applied to external doors. All door edges should be painted, but not painted in a dark colour. Spence Doors does not recommend vision panels in external doors.

Yes, Spence Doors offer these doors. Please refer to our Acoustic Doors product category for more details.

Yes, all Spence Doors fire-rated frames need to be backfilled with either Pyropanel M4 mortar or standard mortar, Pyropanel FR board, Plasterboard strips, cornice adhesive/plater with or without plasterboard.

Yes, Spence has solutions that can convert a non-rated frame to a fire-rated frame.

Yes, there are Australian standards on the installation of fire-rated doors and frames that must be followed to maintain compliance.

Spence Doors would need to review the details to confirm this. Often it is not possible if changes have been made to the doors or frames.

Yes, fire doors require six monthly inspections and maintenance as per Australian Standard AS1905.

Fire-rated doors are either 1 hour rated (40mm thick) or 2 hour rated (48mm thick).