What We Are About
The heart of Spence Doors and why it makes us the trusted information source for all things doors in Australian commercial construction space.
Who we are at Spence is defined by four key areas in which we excel and always keep front-of-mind:
Compliance
As a matter of occupant health and safety, Fire-Rated Doors are subject to strict compliance standards like AS 1905.1:2015 which outlines the purpose and material requirements of a fire-resistant doorset. Requirements come at three different points of the doorset's lifecycle:
Manufacturing Stage. The doorset must be manufactured using door leaf, frame, and hardware that have all been tested together and proven their fire resistance. Since 2021, manufacture of all Spence fire-rated doorsets is to the new Australian Standard AS 1905.1 - 2015 & AS 1530.4 - 2014.
Installation Stage. Correct installation must confirm a fire-rated doorsets's functionality. This includes the assurance that the gap between door and frame around the perimeter is no greater than a 3mm at any point. Door preparations are completed to the specified doorset so as to fit all hardware with ease and with compliancy in mind.
Maintenance Stage. A fire-rating is awarded conditionally as it requires maintenance/upkeep to maintain this rating. Regular checks by an accredited inspector confirms the condition and functionality of the door set in a detailed report. You can be confident in the ongoing compliance of Spence fire doors as they do not require Fire Bolts, and so are not impacted by the possibility of Fire Bolt fitted fire doors being outlawed in Australia. An activated Fire Bolt fixes the door shut thereby rendering it inoperable. If occupants had not evacuated in time, they are now trapped in this room with the intended point of egress now inaccessible. The fire department also have a greater barrier to gain access from the other direction.
And More. For other compliance measures like acoustics, Spence provide acoustic certification reports.
Product Quality
Product quality is a hallmark we proudly stand behind at Spence. This begins with an understanding of contextual requirements with regard to each individual project and doorset. The expertise of our specification team ensures the manufacturing details are reviewed with an eye for detail. Our manufacturing team has a longstanding ability to deliver the craftsmanship required of modern construction. This expertise is backed by the high-performance machinery at their disposal in both our VIC and QLD factories to produce doorsets to an extremely high standard.
This is codified in our manufacturing at an extremely low reject rate. High quality materials are used in all of our doors to achieve a high grade of build that will last. These materials are locally sourced where possible for quality assurance. With particular reference to fire-rated door, Spence manufacture for fire compliance without material substitution.
Project Management
It is an ongoing point of emphasis for us oversee projects with an eye for detail. A national team of project managers provide local support wherever your project is. This experienced team has available capacity to accept new projects around Australia. For major builds in particular, a dedicated National Projects Manager will oversee your project from start-to-finish.
Throught the project, we offer detailed project tracking of frames and doors. Coupled with regular communication on the status of each, you will always be up-to-date with your order status. Additional support comes in the form of us providing shop drawings and hardware compliance checking.
This is backed by expansive factory capacity. Spence are the only door manufacturer with access to factories in Victoria and Queensland which affords us capacity for large-scale production delivered on short lead times as required. We have recently expanded our router equipment to further increase capacity.
Customer Service
Customer focus is everything to us. This is informed by our understanding of project timing that has comes with experience. We work with you to achieve delivery timelines, in regular communication to ensure you are well informed all throughout your project. We make it easy to get in contact with our experienced local team who actively manage projects to ensure successful delivery. We also have site support personnel available for site measures and other on-site needs.
Project Inspiration
Explore some recent projects we have been a part of.
Let's Work Together
We are here to help architects and builders bring projects to life and answer any questions to make it happen.